Cisco Cisco Unified MeetingPlace Audio Server インストールガイド
Cisco MeetingServer 5.1 Installation Planning Guide
8
Cisco Systems
March 2003
Priority 1 (P1)—Your network is “down” or there is a critical impact to your
business operations. You and Cisco will commit all necessary resources
around the clock to resolve the situation.
business operations. You and Cisco will commit all necessary resources
around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit
full-time resources during normal business hours to resolve the situation.
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit
full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but
most business operations remain functional. You and Cisco will commit
resources during normal business hours to restore service to satisfactory
levels.
most business operations remain functional. You and Cisco will commit
resources during normal business hours to restore service to satisfactory
levels.
Priority 4 (P4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.
capabilities, installation, or configuration. There is little or no effect on your
business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is
available from various online and printed sources.
available from various online and printed sources.
•
Cisco Marketplace provides a variety of Cisco books, reference guides,
and logo merchandise. Go to this URL to visit the company store:
and logo merchandise. Go to this URL to visit the company store:
http://www.cisco.com/go/marketplace/
•
The Cisco Product Catalog describes the networking products offered by
Cisco Systems, as well as ordering and customer support services. Access
the Cisco Product Catalog at this URL:
Cisco Systems, as well as ordering and customer support services. Access
the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•
Cisco Press publishes a wide range of general networking, training and
certification titles. Both new and experienced users will benefit from
these publications. For current Cisco Press titles and other information,
go to Cisco Press online at this URL:
certification titles. Both new and experienced users will benefit from
these publications. For current Cisco Press titles and other information,
go to Cisco Press online at this URL:
http://www.ciscopress.com