Cisco Cisco Unified MeetingPlace Audio Server メンテナンスマニュアル

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Getting started  2-13
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
Help desk support
. You may consider providing help desk employees 
with additional capabilities to do problem resolution when you are not 
available. The range of system management capabilities available to help 
desk attendants include creating/deleting user profiles and the ability to 
run reports.
When MeetingPlace encounters more serious problems, such as T1 failure or 
a system failure, you can set up the system to notify you. A critical part of 
your internal support strategy is a set of procedures to follow for handling 
alarm conditions.
Tracking resource usage
Tracking resource usage on the system is important for several reasons:
Ensures that users are effectively distributed across conference servers
Ensures you have enough capacity for current usage 
Enables you to perform internal bill backs
Helps audit potential abuse 
To help track resource usage, MeetingPlace offers a series of standard reports 
and capacity management tools. The system also enables you to export 
database tables in a raw format for analysis or reporting in other applications.
For more information on capacity management, se
For more information on reporting, se
Maintaining the system 
MeetingPlace requires very little system maintenance. However, like any 
other system, you need to perform backups on a regular basis. You may also 
need to shut down and restart the system on occasion, such as when moving 
your offices to another location.
For information on system maintenance, see 
 
System manager’s schedule
Some of your tasks should be performed routinely on a weekly or monthly 
basis. Others require your response as needed. The following table 
summarizes typical system manager tasks.
Frequency/Reason
Tasks
Weekly
• Add profiles and teams to the MeetingPlace system, distribute documentation, 
and provide MeetingTime access to support staff
• Review alarm table activity for the past week
• Print or save the list of next week’s meetings
• Run a system backup