Cisco Cisco Agent Desktop 8.5 インストールガイド

Cisco CAD Installation Guide

54

February 21, 2013

Both

×

)

Both

×

 (

)

Update

×

×

×

Update

×

×

×

)

Both

×

Both

×

×

Both

×

×

 (

Update

×

×

* Base: server hosting the CAD Base services; VoIP: server hosting the VoIP Monitor service; Rec: 

server hosting the Recording and Statistics service; CAD/CSD: client hosting Cisco Agent Desktop 

and Cisco Supervisor Desktop; CDA: client hosting Cisco Desktop Administrator

Table 10. 

CAD Configuration Setup steps  (cont’d)

Step Title

Mode

Location

*

Base VoIP Rec

CAD
CSD CDA