Cisco Cisco Unified Customer Voice Portal 10.5(1)

Configuration Params

Location of the data to be 
played. 

The valid options are: 

null (default) - If you leave this option empty, uses the ECC 
variable user.microapp.play_data.

A number representing a Call Peripheral Variable number 
(for example, a 1 to represent Call.PeripheralVariable1). 

For more information on data location, see the 

.

Barge-in Allowed

Specifies whether barge-in (digit entry to interrupt media 
playback) is allowed. The valid options are: 

Y - (default) barge-in allowed 

N - barge-in not allowed

CVP deals with barge-in as follows: If barge-in is not allowed, the 
Voice Browser/Gateway continues prompt play when a caller 
starts entering digits and the digits are discarded. If barge-in is 
allowed, the Voice Browser/Gateway discontinues prompt play 
when the caller starts entering digits. (For more information, see 
the 

Barge-in works the same for ASR as DTMF. If the caller speaks 
during prompt play, the prompt play stops. Unlike DTMF input, 
ASR caller input is checked against the grammar that is defined. 
If a match isn’t found, an Invalid Entry error is generated and the 
caller input is deleted.Voice barge-in is not supported during a 
Play Media or Play Data script because there is not a grammar 
specified for these micro-applications.

Invalid entry errors are only sent back to the Application Server 
for Get Digits, Menu or Get Speech micro-applications.

Barge-in is not used when providing external VXML.

Time Format

Valid only for the time Data Playback types (Etime, TOD, 
24TOD). 

The available formats are: 

null - leave this option empty for non-time formats

HHMM - default for time formats

HHMMAP - includes am or pm; valid only for TOD