Cisco Cisco Agent Desktop 10.0 ユーザーガイド
User Interface
November 16, 2016
73
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Enable/disable the integrated browser window
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Set the default web page displayed by the browser
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Enable up to 10 browser tabs
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Enable/disable popups to be displayed as a regular Internet Explorer popup
window instead of a new tab in the integrated browser
window instead of a new tab in the integrated browser
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Enable/disable agents’ access to other websites
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Figure 31.
Browser Setup tab
Add work sites (or “favorites”) so agents can quickly access frequently-used
websites
websites
Enabling the Integrated Browser
Enable or disable the integrated browser in Agent Desktop by selecting or clearing the
Enable Integrated Browser check box.
Enable Integrated Browser check box.
Enabling Access to Other Websites
Enable or disable an agent’s access to other websites by selecting or clearing the
Allow Address Editing check box. When selected, the Address field appears in the
integrated browser window, and agents can enter the URL of a website they wish to
view. When deselected, the Address field does not appear in the integrated browser
window.
Allow Address Editing check box. When selected, the Address field appears in the
integrated browser window, and agents can enter the URL of a website they wish to
view. When deselected, the Address field does not appear in the integrated browser
window.