Cisco Cisco Prime Network Control System Appliance

CSCtr19310

UDI gets removed from the secondary configuration file.

Symptom: NCS fails to start on secondary when attempting to become the active 
server. One of the failure messages seen during this failure is: “Unable to start 
secondary Reason: ORA-01665: control file is not a standby control file”. Other 
failure messages may also be seen but the initial condition of the failure is due to 
a license validation failure on startup of the NCS services.

Conditions: The issue is seen when NCS attempts to start on the secondary 
during a failover. When starting the NCS server a license validation is done and 
the validation fails on the server.

Workaround: Reboot the primary server. After the server restarts and NCS is 
running. Navigate to Administration > High Availability. Remove the current 
secondary NCS. After successfully removing the server then add the NCS server 
back again. If the problem occurs again then repeat the proceeding steps.

CSCtr19389

Database server does not start after failover.

Symptom: On the Secondary server when NCS is active the "ncs status" 
command will display the database server as stopped.

Conditions: Failover from Primary NCS server to Secondary NCS server. NCS is 
active on the server and started successfully. From the command line run the "ncs 
status" command.

Workaround: Log into the web interface of NCS. If this is successful then the 
database is running and the message can be ignored.

CSCtr04897

SPT switches information not visible after upgrade.

Symptom: For Switches upgraded from WCS 7.x will not have model name, 
description, software version, and so on in the Inventory Reports and the 
reachability status is missing as well.

Inventory reports does not show all the information for SPT switches. Shows only 
"Device Name and IP Address". It has to show all other information like:model 
name, description, software version, and so on.

Conditions: Upgrade switches from WCS 7.x to NCS.

Workaround: Perform a manual switch sync from NCS will trigger the switch 
reachability status update.

CSCtr05965

'Logged in Guest User' Dashlet do not show all guest clients sometimes. 

Symptom: Logged in Guest Dashlet does not show the Apple client information.

Conditions: This affects version 1.0 of the Cisco Prime Network Control System.

Workaround: The Monitor client list shows the client successfully.