Cisco Cisco WebEx Support Center WBS29.13 ユーザーガイド
Chapter 9: Manage Information in My WebEx
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Only three months of report data is available.
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Select the appropriate queues from the Queues list box or select the All check box.
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Select support representatives from the CSRs list box or select the All check box.
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Optional. Select additional search criteria from the Search string drop-down lists.
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Optional. Indicate how you want the results sorted by selecting an item from the
Sort results by drop-down list.
Sort results by drop-down list.
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Click Display Report.
A list of support sessions based on your search criteria appears.
To export the report data in comma-delimited values (CSV) format, click Export to
CSV.
CSV.
To change the order in which report data is sorted, click the column headings.
The report data is sorted by the column that has an arrow next to the column heading.
To reverse the sort order, click the column heading. To sort using another column,
click that column’s heading.
To reverse the sort order, click the column heading. To sort using another column,
click that column’s heading.
To display the report in a format that is suitable for printing, click Printer-Friendly
Format.
Format.