Cisco Cisco Unified MeetingPlace Express 2.1 リリースノート

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15-11
User Guide for Cisco Unified MeetingPlace Express Release 1.2
OL-11305-01
Chapter 15      Troubleshooting and Getting Help
    Troubleshooting Problems During the Meeting
Note
The information in the following topic only applies to participants in the 
 or the 
.
Problem
Sometimes a black screen appears when someone is sharing.
Solution
This is normal. The 
 area is black while the 
 selects 
the content to share.
Note
The information in the following topic only applies to participants in the 
 or the 
.
Problem
Buttons and options are missing from my view of the 
Solution
You may not have the 
 that you expect to have. Compare 
the icon beside your name in the 
 with the icons described in the 
. You can send a message to a 
, or ask in the meeting, to request a different 
Note
The information in the following topic only applies to participants in the 
 or the 
.
Problem
Volume and mute controls in the 
Solution
Whether the 
 is yourself or another 
 whose volume 
you are trying to change:
If the 
 has not already joined via telephone, voice options are not 
available when the name of that 
 is selected.
If the 
 has joined the web and voice meetings separately, the 
 will be listed twice unless a 
 has merged the instances. 
The voice controls will be dimmed if you select the instance that has joined 
the web meeting. To modify voice options, first merge the two instances, or 
select the instance that has joined the 
If you have selected multiple 
 in the list, if any of the selected 
 appears in the list as a web-only 
, deselect that entry 
in the list.