Cisco Cisco Agent Desktop 10.0 インストールガイド
Cisco CAD Installation Guide
126
October 16, 2015
11. If you also upgraded your Unified ICM verify the registry on the peripheral
gateway (PG) computer (
).
Going from SQL Server 2005 to SQL Server 2008 R2
You can install CAD 10.0 using the over the top method (
).
1. Complete the preinstallation preparation (
).
2. You must shut down replication before you begin the upgrade process
3. Upgrade from SQL Server 2005 to SQL Server 2008 R2 (on Side A and Side B
in a redundant system) (
4. Install CAD 10.0 base services over the older version on the primary server
).
5. The CAD Configuration Setup utility starts automatically. The fields are
automatically populated based on the settings you configured in CAD 8.5.
Verify this information is correct.
Verify this information is correct.
6. License CAD with Unified CCE License Administration. The fields are
automatically populated based on the licensing information you entered
during the installation of your old version of CAD. Verify the license type and
number of seats. Click Cancel. (
during the installation of your old version of CAD. Verify the license type and
number of seats. Click Cancel. (
)
7. Install CAD base services on the secondary server (Side B). The steps are the
same as they were on Side A (
).
8. The CAD Configuration Setup utility starts automatically. The fields are
automatically populated based on the settings you configured in CAD 8.5.
Verify this information is correct.
Verify this information is correct.
9. Restart both servers.
10. Restart replication (
11. If you also upgraded your Unified ICM verify the registry on the peripheral
gateway (PG) computer (
).