Cisco Cisco Agent Desktop 9.0 ユーザーガイド
ගਪᔐݝ
Cisco Systems, Inc.
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
San Jose, CA 95134-1706
USA
http://www.cisco.com
࢟જǖ408 526-4000
࢟જǖ408 526-4000
800 553-NETS (6387)
ࠅᑞǖ408 527-0883
http://www.cisco.com/go/trademarks
ᑊࡵ Cisco ܪࡼܭăࠥࠀᄋૺࡼྯऱܪၢ᎖
ᔈჅᎌᑗჅᎌăဧĐᔫۋđጙࠤ݀ݙڗာႈపਜ਼ྀੜჇႊᎌᔫਈᇹă(1005R)
۾ᆪᒦဧࡼ IP ᒍ࣒ဵኋ৩ࡼᒍă۾ᆪ۞౪ࡼྀੜာಿĂෘഎመာၒ߲ਜ਼ᅄာ᎖ዝာࡼăྦ۾ᆪዝာดྏᒦࡼ IP ᒍᎧᑞဣᒍᎌჅಙᄴLj࠙ၢᇄፀਜ਼༝ă
© 2010 Cisco Systems, Inc. ۣഔჅᎌཚಽă
© 2010 Calabrio, Inc. ۣഔჅᎌཚಽă
۾ᆪᒦဧࡼ IP ᒍ࣒ဵኋ৩ࡼᒍă۾ᆪ۞౪ࡼྀੜာಿĂෘഎመာၒ߲ਜ਼ᅄာ᎖ዝာࡼăྦ۾ᆪዝာดྏᒦࡼ IP ᒍᎧᑞဣᒍᎌჅಙᄴLj࠙ၢᇄፀਜ਼༝ă
© 2010 Cisco Systems, Inc. ۣഔჅᎌཚಽă
© 2010 Calabrio, Inc. ۣഔჅᎌཚಽă
Ⴅྜྷඡᒎฉ
Cisco IP Phone Agent
Cisco Unified Contact Center ጓۈ 9.0
ંഺፒDŽஞሢᐐ༓ۈਜ਼ۈDž
ྙਫิࡼಯᏋ೫ࠥถLjᐌభጲ࣪ᄰਭ IP ࢟જ၃ࡼྀੜંቲഺፒăิ
ݙถ၃ᄧิჅᅲ߅ࡼഺፒLjᒑᎌᓍݣభጲ၃ᄧă
ݙถ၃ᄧิჅᅲ߅ࡼഺፒLjᒑᎌᓍݣభጲ၃ᄧă
ገఎဪ࣪ંቲഺፒLj༿Ᏼંࠀ᎖ࣅᓨზဟږኡሲྟă࠭Đኡሲđݩኡᐋ
ఎဪഺፒăĐRecđ્ೂ૾መာᏴືࡼᓨზቲă
ఎဪഺፒăĐRecđ્ೂ૾መာᏴືࡼᓨზቲă
ገᄫᒏ࣪ંቲഺፒLj༿ږኡሲྟLjઁ࠭Đኡሲđݩᒦኡᐋᄫᒏഺፒă
ପᄧNjഺፒᄰᒀ
ิࡼᓍପᄧ࣪ંഺፒဟLjᎅᇹᄻࡼᒙऱါࢾဵ॥ሶิख߲ᄰᒀă
ྙਫᄰᒀࠀ᎖ࡌఎᓨზ݀༦ิࡼᓍପᄧਜ਼Nj࣪ંഺፒLjᐌิᏴᓨზቲఘࡵ
ሆดྏᒄጙǖ
ሆดྏᒄጙǖ
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RecDŽഺፒDž
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MonDŽପᄧDž
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Rec/MonDŽഺፒਜ਼ପᄧDž
4
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ิ્ೂ૾࠭ ACD ᒦᓖሾă