Cisco Cisco Agent Desktop 10.5 トラブルシューティングガイド
Event, Error, and Chat Logs
March 2012
25
Chat client
monday.txt, tuesday.txt, wednesday.txt,
thursday.txt, friday.txt, saturday.txt,
sunday.txt
thursday.txt, friday.txt, saturday.txt,
sunday.txt
Chat service
FCCServer.log
Desktop Administrator:
Desktop Configuration
Desktop Configuration
administrator.log
Desktop Administrator:
Enterprise Data Configuration
Enterprise Data Configuration
TSSPAdm.log
Desktop Administrator:
framework
framework
Splkview.log
Desktop Administrator:
Unified CCE Configuration
Unified CCE Configuration
IPCCAdm.log
Desktop Administrator:
Personnel Configuration
Personnel Configuration
personnel.log
Desktop Monitoring Console
SMC.log, SMCGetServerList.log
Directory Services
slapd.log
Directory Services Replication
slurpd.log
Enterprise service
CTIStorageServer.log, WorkflowEngine.log
LDAP Monitor service
LDAPMonSvr.log
License Administrator
LicensingAdmin.log
LRM service
LRMServer.log
Recording & Playback service
RPServer.log
Recording and Statistics service
FCRasSvr.log,
db.cra_repl_add.sql.log,
db.cra_repl_base.fcrassvr.sql.log,
db.cra_utils_base.fcrassvr.sql.log,
db.createdbadmin.sql.log,
db.instrasdb.fcrassvr.sql.log,
db.lockdown.sql.log,
db.memcap.sql.log,
db.splk_repl_base.sql.log
db.cra_repl_add.sql.log,
db.cra_repl_base.fcrassvr.sql.log,
db.cra_utils_base.fcrassvr.sql.log,
db.createdbadmin.sql.log,
db.instrasdb.fcrassvr.sql.log,
db.lockdown.sql.log,
db.memcap.sql.log,
db.splk_repl_base.sql.log
Supervisor Desktop,
Supervisor Record Viewer
Supervisor Record Viewer
supervisor.log
Table 8.
CAD event, error, and chat message logs(cont’d)
Service/Application
Log Name