Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) インストールガイド
4-13
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 4 Preparing to Install, Set Up, or Upgrade Cisco CRS
Obtaining General Information for Upgrading from 4.0(x) or 4.1 to 6.0
Obtaining General Information for Upgrading from
4.0(x) or 4.1 to 6.0
4.0(x) or 4.1 to 6.0
from Cisco CRS 4.0(x) or 4.1 to release 6.0.
The table also provides a convenient place for you to record your values before
you begin the upgrade procedure.
you begin the upgrade procedure.
Number of
Historical
Reporting session
licences.
Historical
Reporting session
licences.
Maximum number of Cisco CRS Historical Reporting
sessions that you will run simultaneously.
sessions that you will run simultaneously.
If you need assistance in determining this value, contact
Cisco or your Cisco partner.
Cisco or your Cisco partner.
Recording count.
Maximum number of simultaneous recordings that you will
make.
make.
If you need assistance in determining this value, contact
Cisco or your Cisco partner.
Cisco or your Cisco partner.
Table 4-3
General Information for Cisco CRS 3.5(x) to 6.0 Upgrade Procedure (continued)
Information
Description
Your Value
Table 4-4
General Information for Cisco CRS 4.0(x) or 4.1 to 6.0 Upgrade Procedure
Information
Description
Your Value
Cisco CRS server
IP address or host
name
IP address or host
name
IP address or host name of the Cisco CRS server
Cisco CRS server
Windows
Administrator login
information
Windows
Administrator login
information
Username and password of the Cisco CRS server Windows
Administrator
Administrator