Cisco Cisco Unified Contact Center Management Portal 9.1(1) ユーザーガイド
User Manual for Cisco Unified Contact Center Management Portal Release 7.1
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CONTENTS
Preface............................................................................................7
Purpose .......................................................................................................... 7
Audience......................................................................................................... 7
Organization................................................................................................... 7
Obtaining Documentation............................................................................. 7
Documentation Feedback ............................................................................. 8
Cisco Product Security Overview ................................................................ 9
Obtaining Technical Assistance ................................................................ 10
1. Welcome .................................................................................13
About the Web Administration Portal........................................................ 13
Overview ................................................................................................. 13
How does it work?................................................................................... 14
Getting Started............................................................................................. 14
Overview ................................................................................................. 14
Host Administrator First Steps ................................................................ 14
Tenant Administrator First Steps ............................................................ 14
Tenant User First Steps .......................................................................... 15
Open the Online Help .................................................................................. 15
Log in and log out........................................................................................ 15
Logging in................................................................................................ 15
Logging out ............................................................................................. 17
Home Page ................................................................................................... 17
Your Home Page..................................................................................... 17
User Categories ...................................................................................... 17
Change Your Password .............................................................................. 20
Web Tool Commands and Browser Interaction ....................................... 20
Supported Browsers................................................................................ 20
Using Popup Blockers............................................................................. 21
System Administration ............................................................................... 21
Administrator Tasks ................................................................................ 21