Cisco Cisco Unified Customer Voice Portal 10.5(1) ユーザーガイド

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the Element Group. This can be useful when there are many entry points into the Element Group 
and all of the exit states associated with these entry points are intended to lead to the same 
element. To choose either "Single" or "Multiple" exit states for Group Start, right-click on the 
Group Start element and select Entry Points->Single or Entry Points->Multiple.

  

 

By default, if there are no entry points going into the Element Group, the Entry Point value will 
be "Single". If there are existing exit states configured to elements in the Element Group when it 
is created, the Entry Point value will be "Multiple" (to maintain the exit states when creating the 
group). 

Unsatisfied exit states of elements within the Element Group are available as exit states for the 
Element Group shape in the call flow editor. The exit states are accessible by right-clicking on 
the Element Group shape as would be done with any call flow component. The Element Group 
exit state naming convention is the same as the naming convention of exit states for entry points, 
since exit states may come from multiple elements within the Element Group.