Cisco Cisco Agent Desktop 8.0 インストールガイド

Cisco CAD Installation Guide

24

August 8, 2012

System Requirements

CAD 7.5 is integrated into the following Unified Contact Center Enterprise and Hosted 
environment:

Consult the following documents for the most current compatibility information:

Cisco Unified CallManager Compatibility Matrix 



http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm



http://www.cisco.com/application/pdf/en/us/guest/products/ps1844/c1609/ccmi
gration_09186a008031a0a7.pdf

Operating Environment

CAD 7.5 desktop applications run on the following operating systems and hardware.

CAD Version

Unified CM Version

Unified ICM Version

CTI Server

7.5(1)

4.1, 4.2, 5.0, 6.0

7.5(1)

CTI OS 7.5

Table 8. 

Desktop minimum operating systems and hardware 

Operating System

Desktop Applications

Windows XP Professional Edition 



Service Pack 2

All Desktops:

• 500 MHz processor
• 128 MB RAM
• 800 × 600 screen resolution
• 100 Mbit NIC supporting Ethernet 2

Agent, Supervisor, and Admin Desktops:

• 650 MB free space

Windows Vista Business or 
Ultimate

All Desktops:

• 500 MHz processor
• 512 MB RAM
• 800 × 600 screen resolution
• 100 Mbit NIC supporting Ethernet 2

Agent, Supervisor, and Admin Desktops:

• 650 MB free space

Red Hat Enterprise Linux v4, v5

CAD-BE Desktop only:

• 1  GHz  processor
• 256 MB RAM
• 1 GB free space (for logging)
• 100 Mbit NIC supporting Ethernet 2
• 800 by 600 screen resolution