Cisco Cisco Agent Desktop 9.0 ユーザーガイド
Starting CAD-BE
November 2006
9
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Forced logout is not available for mobile agents.
Access Through a Virtual Private Network
CAD-BE is able to connect to the CAD servers through a virtual private network
(VPN).
(VPN).
NOTE: It is recommended that you use a VPN in order to provide a
more secure connection.
more secure connection.
NOTE: It is intended that you use IP Communicator when running
CAD-BE behind a VPN, not a hard IP phone.
CAD-BE behind a VPN, not a hard IP phone.
The VPN connection must be established before starting CAD-BE. If the VPN
connection is lost during a sessions, you must restart CAD-BE after the connection is
reestablished.
connection is lost during a sessions, you must restart CAD-BE after the connection is
reestablished.
It has been verified that Cisco VPN 3000 Concentrator and Cisco VPN Client work
properly with CAD 7.1 and are supported for access. VPN solutions from other
vendors may work correctly, but since they have not been formally verified, they are
not supported. If you want an alternative solution to be verified, please contact your
CAD distributor.
properly with CAD 7.1 and are supported for access. VPN solutions from other
vendors may work correctly, but since they have not been formally verified, they are
not supported. If you want an alternative solution to be verified, please contact your
CAD distributor.