Cisco Cisco Agent Desktop 9.0 ユーザーガイド
VoIP Monitor
31-Mar-06
47
monitoring module is not registered with Directory Services at the time a monitoring
or recording session is requested, there is failover to a specific VoIP Monitor service
(if designated) or to the default VoIP Monitor service (if designated).
or recording session is requested, there is failover to a specific VoIP Monitor service
(if designated) or to the default VoIP Monitor service (if designated).
Removing a VoIP Monitor or Recording &
Playback Service from Directory Services
Playback Service from Directory Services
The Remove VoIP, Recording/Playback Server button on the toolbar enables you to
remove a VoIP Monitor service or Recording & Playback service from Directory
Services.
remove a VoIP Monitor service or Recording & Playback service from Directory
Services.
Table 3.
Effect of Monitoring Options on Devices
Specif
ic V
o
IP
Desktop Monitor
Default V
o
IP
Effect on Devices
Monitoring fails if there are multiple VoIP monitor services;
monitored by default VoIP Monitor service if there is one
VoIP Monitor service in the system.
monitored by default VoIP Monitor service if there is one
VoIP Monitor service in the system.
×
Monitored by specific VoIP Monitor service; no backup in
case of failure.
case of failure.
×
×
Monitored by Desktop Monitor; backed up by specific VoIP
Monitor service.
Monitor service.
×
×
Monitored by specific VoIP Monitor service; no backup in
case of failure.
case of failure.
×
Monitored by Desktop Monitor; no backup in case of failure.
If there is only one VoIP Monitor service in the system, it
serves as backup.
If there is only one VoIP Monitor service in the system, it
serves as backup.
×
×
Monitored by Desktop Monitor; backed up by default VoIP
Monitor service.
Monitor service.
×
Monitored by default VoIP Monitor service; no backup in
case of failure.
case of failure.
×
×
×
Monitored by Desktop Monitor; backed up by the specific
VoIP Monitor service. If the selected VoIP Monitor service
fails, there is no backup.
VoIP Monitor service. If the selected VoIP Monitor service
fails, there is no backup.