Cisco Cisco Computer Telephony Integration Option 8.5 開発者ガイド
Chapter 6 Event Interfaces and Events
ISilentMonitorEvents
6-116
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
PeripheralID
UINT
The ICM PeripheralID of the ACD where the
device is located.
device is located.
ClientPort
UINT
The TCP/IP port number of the CTI Client
connection
connection
Direction
USHORT
The direction of the event. One of the
following values:
following values:
0: Input;
1: Output;
2: Bi-directional.
RTPType
USHORT
The type of the event. One of the following
values:
values:
0: Audio;
1: Video;
2: Data.
BitRate
UINT
The media bit rate, used for g.723 payload only
EchoCancellation
USHORT
on/off
PacketSize
UINT
In milliseconds
PayloadType
USHORT
The audio codec type
ConnectionDevice
IDType
IDType
USHORT
Indicates the type of the connection identifier
supplied in the ConnectionDeviceID floating
field
supplied in the ConnectionDeviceID floating
field
ConnectionCallID UINT
The Call ID value assigned to this call by the
peripheral or ICM software.
peripheral or ICM software.
Connection
DeviceID
DeviceID
STRING
The identifier of the connection between the
call and the device.
call and the device.
ClientAddress
STRING
The IP address of the phone.
AgentID
(optional)
(optional)
STRING
The agent’s ACD login ID.
AgentExtension
(optional)
(optional)
STRING
The agent’s ACD teleset extension
AgentInstrument
(optional)
(optional)
STRING
The agent’s ACD instrument number