Cisco Cisco Computer Telephony Integration Option 8.5 開発者ガイド
Index
IN-2
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
B
BadLineCtl softphone control
Button controls
ButtonCtl softphone control
Button enablement masks
C
CallAppearanceCtl softphone control
call object methods
Alternate
Answer
Clear
ClearConnection
Conference
GetCallContext
GetCallData
Hold
MakeConsultCall
Reconnect
Retrieve
SendDTMFSignal
SetCallData
SingleStepConference
SingleStepTransfer
Snapshot
StartRecord
StopRecord
Transfer
CCtiosException class
ChatCtl softphone control
CIL error codes
CIL object model
CILRefArg class methods
GetType
GetValue
SetValue
Clear
Arguments class method
Clear call object method
ClearConnection call object method
Client Interface Library (CIL)
Clone
Arg class method
Arguments class method
Coding conventions
COM CIL (C++)
Conference call object method
ConferenceCtl softphone control
Connect session object method
CreateInstance
Arg class method
Arguments class method
CreateSilentMonitorManager session object method
CreateWaitObject session object method
CTI-enabled applications
CTI OS
advantages
application architecture
architecture
benefits
CTIOS Toolkit Agent Desktop (see CD) Built with CTI OS
ActiveX Controls
ActiveX Controls
CWaitObject class methods
DumpEventMask
GetMask
GetTriggerEvent
SetMask
WaitOnMultipleEvents
CWaitObject methods
InMask
D
DestroySilentMonitorManager session object method
DestroyWaitObject session object method
DisableSkillGroupStatistics Session object method