Cisco Cisco Computer Telephony Integration Option 9.0 テクニカルリファレンス
4
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
Failure Indication Message Status Codes
E_CTI_INVALID_ TAG_FOR_ VERSION
A floating field tag value is invalid for the
opened protocol version.
opened protocol version.
49
E_CTI_INVALID_ AGENT_WORK_ MODE
An invalid AgentWorkMode value was
provided.
provided.
50
E_CTI_INVALID_ CALL_OPTION
An invalid call option value was provided.
51
E_CTI_INVALID_ DESTINATION_
COUNTRY
COUNTRY
An invalid destination country value was
provided.
provided.
52
E_CTI_INVALID_ ANSWER_DETECT_
MODE
MODE
An invalid answer detect mode value was
provided.
provided.
53
E_CTI_MUTUALLY_
EXCLUS_DEVICEID_ TYPES
EXCLUS_DEVICEID_ TYPES
A peripheral monitor request may not
specify both a call and a device.
specify both a call and a device.
54
E_CTI_INVALID_ MONITORID
An invalid monitorID value was provided.
55
E_CTI_SESSION_ MONITOR_
ALREADY_EXISTS
ALREADY_EXISTS
A requested session monitor was already
created.
created.
56
E_CTI_SESSION_ MONITOR_IS_ CLIENTS A client may not monitor its own session.
57
E_CTI_INVALID_ CALL_CONTROL_
MASK
MASK
An invalid call control mask value was
provided.
provided.
58
E_CTI_INVALID_ FEATURE_MASK
An invalid feature mask value was
provided.
provided.
59
E_CTI_INVALID_ TRANSFER_
CONFERENCE_ SETUP_MASK
CONFERENCE_ SETUP_MASK
An invalid transfer conference setup mask
value was provided.
value was provided.
60
E_CTI_INVALID_ ARRAY_INDEX
An invalid named array index value was
provided.
provided.
61
E_CTI_INVALID_ CHARACTER
An invalid character value was provided.
62
E_CTI_CLIENT_NOT_FOUND
There is no open session with a matching
ClientID.
ClientID.
63
E_CTI_SUPERVISOR_NOT_FOUND
The agent’s supervisor is unknown or does
not have an open CTI session.
not have an open CTI session.
64
E_CTI_TEAM_NOT_ FOUND
The agent is not a member of an agent team. 65
E_CTI_NO_CALL_ ACTIVE
The specified agent does not have an active
call.
call.
66
E_CTI_NAMED_ VARIABLE_NOT_
CONFIGURED
CONFIGURED
The specified named variable is not
configured in the Unified CCE.
configured in the Unified CCE.
67
E_CTI_NAMED_ ARRAY_NOT_
CONFIGURED
CONFIGURED
The specified named array is not configured
in the Unified CCE.
in the Unified CCE.
68
E_CTI_INVALID_ CALL_VARIABLE_
MASK
MASK
The specified call variable mask in not
valid.
valid.
69
E_CTI_ELEMENT_ NOT_FOUND
An internal error occurred manipulating a
named variable or named array element.
named variable or named array element.
70
E_CTI_INVALID_ DISTRIBUTION_TYPE
The specified distribution type is invalid.
71
E_CTI_INVALID_ SKILL_GROUP
The specified skill group is invalid.
72
Table 6-1
Status Codes (continued)
Status Code
Description
Value