Cisco Cisco D9804 Multiple Transport Receiver テクニカルリファレンス

 

22 

4043035 Rev A 

If you experience any problems operating your satellite receiver, the following 
troubleshooting guide may help you resolve your problem.  

Note that temporary, solar-related electromagnetic disturbances occur every year 
during the spring and autumn months. These disturbances usually persist for 
several minutes a day for approximately one week during this period. When they 
occur, your service provider should advise you about certain channels that may be 
adversely affected. If you are unable to resolve your problem after consulting this 
Troubleshooting checklist, contact your local service provider for assistance, or 
contact Cisco Customer Support. 

No RF Lock. 

Incorrect tuning. 

Use correct tuning 
parameters. 

No RF Lock. 

RF cable disconnected. 

Connect or replace cable. 

No RF Lock. 

LNB voltage incorrect.   

Use correct LNB voltage 
setting. 

 

ASI Output not 
present. 

Connected to wrong ASI output. 

Connect to proper output. 

ASI Output not 
present. 

Signal source not present. 

 

Connect source. 

ASI Output not 
present. 

Wrong source. 

Route from correct source 
input. 

ASI Output not 
present. 

Not decombined. 

Configure decombining. 

ASI Output not 
present. 

Not descrambled. 

Configure BISS. 

ASI Output rate not 
correct. 

Rate setup is incorrect. 

Set up correct rate. 

ASI Output rate not 
correct. 

Wrong source. 

Connect input to correct 
source or route from correct 
source input.