Cisco Cisco D9804 Multiple Transport Receiver テクニカルリファレンス
Product Support
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At the customer's request, Cisco will make reasonable efforts to provide warranty
service at the customer's premises, provided that the customer pays current field
service rates plus direct travel and accommodation expenses.
service at the customer's premises, provided that the customer pays current field
service rates plus direct travel and accommodation expenses.
In Case of Repair
If your product requires repair, perform following steps:
1 Notify Cisco of the problem immediately, providing the model number and
1 Notify Cisco of the problem immediately, providing the model number and
serial number of the equipment plus details of the problem. On receipt of this
information, service information and shipping instructions will be provided.
information, service information and shipping instructions will be provided.
2 Upon receipt of instructions, return the product by prepaid freight. Refer to
Returning Products (on page 28).
In Case of a Fault
If your product requires repair, perform the following steps:
1 Notify Cisco of the problem immediately, providing the model number and
1 Notify Cisco of the problem immediately, providing the model number and
serial number of the equipment plus details of the problem. On receipt of this
information, service information and shipping instructions will be provided.
information, service information and shipping instructions will be provided.
2 Upon receipt of instructions, return the product by prepaid freight. Refer to
Returning Products (on page 28).