Cisco Cisco D9804 Multiple Transport Receiver テクニカルリファレンス

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Product Support 
 
4043035 Rev A 
27 
 
At the customer's request, Cisco will make reasonable efforts to provide warranty 
service at the customer's premises, provided that the customer pays current field 
service rates plus direct travel and accommodation expenses. 
In Case of Repair 
If your product requires repair, perform following steps: 
1  Notify Cisco of the problem immediately, providing the model number and 
serial number of the equipment plus details of the problem. On receipt of this 
information, service information and shipping instructions will be provided. 
2  Upon receipt of instructions, return the product by prepaid freight. Refer to 
Returning Products (on page 28). 
In Case of a Fault 
If your product requires repair, perform the following steps: 
1  Notify Cisco of the problem immediately, providing the model number and 
serial number of the equipment plus details of the problem. On receipt of this 
information, service information and shipping instructions will be provided. 
2  Upon receipt of instructions, return the product by prepaid freight. Refer to 
Returning Products (on page 28).