Cisco Headend System Release 2.7 トラブルシューティングガイド
Configure the ISDS for EAS Messages
4024428 Rev B
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Verifying EARS Configuration and Performance
Follow these steps to verify the EARS log exists, and to verify the configuration and
performance of the EARS process.
1 Open an xterm window on the ISDS.
2 Type cd /dvs/dncs/tmp and press Enter. The /dvs/dncs/tmp directory becomes
1 Open an xterm window on the ISDS.
2 Type cd /dvs/dncs/tmp and press Enter. The /dvs/dncs/tmp directory becomes
the working directory.
3 Type ls –l EARS.* and press Enter.
Note: The "l" in ls is a lowercase letter L.
Important: If an EARS file does not exist, call Cisco Services.
Important: If an EARS file does not exist, call Cisco Services.
4 Verify that the EARS file(s) displays with the current date and time stamp.
5 To view the details of an individual EARS file, type view EARS.[xxx] and press
5 To view the details of an individual EARS file, type view EARS.[xxx] and press
Enter.
Note: In this command, [xxx] represents the extension of the file you want to
Note: In this command, [xxx] represents the extension of the file you want to
view.
Verifying the /export/home/easftp Directory
Follow these steps to verify that the /export/home/easftp directory exists on the
ISDS.
1 Open an xterm window on the ISDS.
2 Type cd /export/home/easftp and press Enter. The /export/home/easftp
1 Open an xterm window on the ISDS.
2 Type cd /export/home/easftp and press Enter. The /export/home/easftp
directory becomes the working directory.
3 Does an error message similar to Directory not found appear?
If no, the /export/home/easftp directory exists. You have completed this
procedure.
If yes, go to step 4.
4 Type mkdir /export/home/easftp and press Enter to create the directory.
5 Type chown easftp dncs /export/home/easftp and press Enter to set the
5 Type chown easftp dncs /export/home/easftp and press Enter to set the
ownership of the directory.