Cisco DNCS System Release 2.8.1 3.8.1 4.3.1 ユーザーガイド

This section provides troubleshooting assistance for DashBoard indicators that are outside of their target
ranges. 

When this indicator shows 20% or less for a 15-minute period or more, take the following actions. Otherwise,
the system is operating as expected.



A runaway process or

processes



Too many processes are

running



Insufficient CPU resources

Display the DashBoard indicator for DNCS
Process CPU % and determine the status of
this indicator:



If the DNCS Process CPU % is less

than 50% over a 15-minute period,
the system is functioning within
normal operating levels and does not
require further troubleshooting.



If the DNCS Process CPU % is more

than 50% consistently over a
15-minute period, use the prstat
command to identify the DNCS
processes that contribute to the
high utilization. Then check the 

. 

Note: Refer to the UNIX man page
(man prstat) for usage and options
for this command.

When this indicator shows 30% or greater consistently over a 15-minute period or more, contact Cisco
Services. In other instances, use the following table to troubleshoot.



A runaway process or

processes



Too many processes are

running



Insufficient CPU resources

Use the prstat command to identify the
DNCS processes that contribute to the high
utilization. 

Note: Refer to the main page for usage and
options for this command.

When this indicator shows 50% or greater for a 15-minute period or more, take the following actions. If they
do not resolve the memory issue, contact Cisco Services.



A runaway process or

processes



Too many processes are

running

Use the prstat command to identify the
DNCS processes that contribute to the high
utilization.