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Verifying SV-4K and DMP-2K Media Player Compliance

Clearing the Storage on the SV-4K and DMP-2K Media Player

Clearing Registries on the SV-4K and DMP-2K Media Player by Restoring Factory Defaults

Troubleshooting the SV-4K and DMP-2K Media Player

Before You Begin Troubleshooting the SV-4K and DMP-2K

RMA Process for the SV-4K and DMP-2K

SV-4K and DMP-2K Diagnostic URL

Troubleshooting PTP Operation for the SV-4K and DMP-2K Media Player

Symptom: Local PNGs are not synchronized across SV-4K and DMP-2K devices

Symptom: Playlists do not advance to the next content item on the SV-4K or DMP-2K

Troubleshooting SV-4K and DMP-2K Hardware Operation

Symptom: "Please Insert Card" message on SV-4K or DMP-2K startup screen

Symptom: Pwr and Eth LEDs are not lit and no signs of activity on the SV-4K or DMP-2K

Symptom: SV-4K or DMP-2K Err or Err/Upd LEDs blinking

Symptom: SV-4K and DMP-2K rebooting automatically after startup

Troubleshooting SV-4K and DMP-2K TV and Video Display Problems

Symptom: Black screen on the SV-4K and DMP-2K TV display/no multicast video stream

Symptom: No local control when external volume strategy configured

Appendix A: Management Dashboard Commands for the SV-4K and DMP-2K Media Player

Auto-Registration Commands for the SV-4K and DMP-2K Media Player

DMP Commands for the SV-4K and DMP-2K Media Player

DMP Install Commands for the SV-4K and DMP-2K Media Player

Global Settings Commands for the SV-4K and DMP-2K Media Player

Monitoring Commands for the SV-4K and DMP-2K Media Player

Switch Commands for the SV-4K and DMP-2K Media Player

TV Commands for the SV-4K and DMP-2K Media Player

Appendix B: Serial Commands for theSV-4K and DMP-2K Media Player

Serial Commands for RS-232 TV Control on the SV-4K and DMP-2K Media Players

Appendix C: Configuring an IOS DHCP Server to Support the SV-4K and DMP-2K

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