Cisco Cisco Explorer Open Media Security Software 1.0 ユーザーガイド
Chapter 14 PPV and IPPV Issues
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Subscribers Cannot Make PPV or IPPV Purchases
Description
Subscribers cannot make PPV or IPPV purchases.
Possible Causes
The DHCT may not be enabled for PPV or IPPV purchases.
The DHCT may be in one-way mode.
The subscriber has exceeded their purchase limit.
Diagnosing the Issue
Access the following
diagnostic screen.
diagnostic screen.
Evaluate the
following field.
following field.
What value do I want to see?
Page 2—Post Results and
Boot Status
Boot Status
PowerKEY
READY—desired value
Note: If Ready does not appear,
contact your DNCS administrator
and verify the quality of the RF
signal levels.
contact your DNCS administrator
and verify the quality of the RF
signal levels.
Page 4—Statuses and
Network Parameters
Network Parameters
ISE[1]
x00000001—desired value
Note: If the value is not
0x00000001, send an instant hit
from the DNCS or the billing
system to the DHCT.
0x00000001, send an instant hit
from the DNCS or the billing
system to the DHCT.
Page 7—IPPV Information
Prch GBAMs
Non-0—desired valued
0—make sure you are tuned to a
PPV channel
PPV channel