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IP IVR server software

0

IP IVR port

5

For the maximum number of IVR ports that are supported on a 
single server, see 

.

IVR port for IPCC Express 
(call duration less than 2 
minutes)

5

For the maximum number of IVR ports that are supported on a 
single server, see 

.

IVR port for IPCC Express 
(call duration greater than 2 
minutes)

4

For the maximum number of IVR ports that are supported on a 
single server, see 

.

IVR Software Redundancy 
Option (per port)

0

The number of ports in the backup IVR server does not affect 
the performance of the primary IVR server.

The configuration of the backup IVR server is assumed to be 
the same as that of the primary IVR server.

VoiceXML parser (per port)

4

Each VoiceXML parser requires an IVR port, so add 5 points 
for each port that you will use.

Because VoiceXML invokes the ASR and TTS functions, add 
16 points for each VoiceXML port that will be used.

The notes that apply to TTS and ASR variables also apply to the 
VoiceXML parser variable.

IP Queue Manager software

0

IP Queue Manager port

5

Equivalent to IVR port.

TTS client and server port, 
for any language except 
German

8

On an MCS-7825-800, an MCS-7835-1000, or an 
MCS-7825H-22-CC1, use this configuration only for a single 
language.

If installed, TTS consumes some system resources even if it is 
not being used.

Each TTS port requires an IVR port, so add 5 points for each 
TTS port that you will use.

These point values were determined for short TTS prompts. For 
longer prompts (text files greater than 5 KB, which equate to 
audio files greater than 2.5 MB), fewer ports are supported. You 
should make application-specific measurements before 
deployment.

The Point Value for a German TTS client and server port is 10 
points.