Cisco Cisco Unified Contact Center Enterprise 9.0(2) インストールガイド

Socket connection closed abruptly 
from machine with <IP address>, 
<port number of machine>

HTTP/Timer for the IP address 
socket connection returned an 
invalid value for received data on the 
socket 

This is a rare, transient phenomenon. 
Verify that firewall, IP address, and 
port are working properly (e.g., 
ping). If this error appears on a 
regular basis, contact Cisco support 
so the message can be relayed to the 
RSM development team for review. 

Socket accept failed for HTTP 
server thread last error = <previous 
error code>

Failed to accept HTTP server socket 
connection request 

This is a rare, transient phenomenon 
that may occur when the PhoneSim 
service is terminating. If this error 
appears on a regular basis, or at any 
other time other than when the 
service is shutting down, contact 
Cisco support so the message can be 
relayed to the RSM development 
team for review. 

Buffer exceeded: available buffer 
size = <available size value>, 
needed = <needed size value> for 
SIP/Timer socket buffer

Buffer exceeded limit when parsing 
SIP/Timer socket message data

This is a rare, transient phenomenon. 
Save the SIP/ HTTP packet capture 
dump from the RSM server (using 
packet sniffing software such as 
Wireshark), then send this 
information to Cisco support so the 
message can be relayed to the RSM 
development team for review. 

Buffer exceeded: available buffer 
size = <available value>, needed = 
<needed value> for timer socket 
buffer

Buffer exceeded limit when parsing 
HTTP Timer socket message data

This is a rare, transient phenomenon. 
Save the SIP/ HTTP packet capture 
dump on the RSM server (using 
packet sniffing software such as 
Wireshark), then send this 
information to Cisco support so the 
message can be relayed to the RSM 
development team for review. 

Socket connection closed abruptly 
for VLEngine from machine with 
<IP address of VLEngine>, <port 
number>

This occurs if the VLEngine takes 
too long to respond to PhoneSim 
requests

The VLEngine service is probably at 
its maximum load capacity. 
Disconnect, then try another 
monitoring session.

Failed to locate the socket table 
index for HTTP response message

Reading and processing of 
HTTP/VLEngine messages via 
connected socket failed

This is a benign message. Contact 
Cisco support so the message can be 
relayed to the RSM development 
team for review.