Cisco Cisco Unified Contact Center Enterprise 9.0(2) ユーザーガイド
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Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Outbound Option (Blended Agent) reports
dialpr01: Dialer Port Status Real Time Report
Data:
Dialer Name (no label)
The name of the dialer.
Derived from: Dialer.DialerName
Derived from: Dialer.DialerName
Port #
The dialer port number.
Derived from: Dialer_Port_Real_Time.PortNumber
Derived from: Dialer_Port_Real_Time.PortNumber
Status
The status of the dialer port.
Derived from: Dialer_Port_Real_Time.PortStatus
Derived from: Dialer_Port_Real_Time.PortStatus
Campaign Name
The name of the campaign to which the dialer is assigned.
Derived from: Campaign.CampaignName
Derived from: Campaign.CampaignName
Query Rule Name
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Derived from: Query_Rule.QueryRuleName
Phone
The telephone number.
Derived from: Dialer_Port_Real_Time.PhoneNumber
Derived from: Dialer_Port_Real_Time.PhoneNumber
Account
The account number.
Derived from: Dialer_Port_Real_Time.AccountNumber
Derived from: Dialer_Port_Real_Time.AccountNumber
Applicable
environment
environment
Outbound Option (IPCC and/or standard ACD)
Template type
Real-time table
Default sort order
By dialer name, port number, campaign name
Drilldowns available
No
Schema database
tables
tables
Dialer
Campaign
Query Rule
Dialer_Port_Real_Time
Campaign
Query Rule
Dialer_Port_Real_Time