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Appendix A      Creating Sample Report Templates
Sample Historical Template
A-16
Template Design Guide Using InfoMaker for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Click OK.
Step 4
Create the Where clause as follows:
a.
Click the Where tab at the bottom of the Table Layout screen.
b.
Create this three-part Where clause: 
for Column, select
 Service.SkillTargetID
 fom the drop-down list.
for Operator, select 
in
 from the drop-down list.
for Value, right click, select Arguments, and paste :
list_of_persvc.
c.
for Logical select 
and 
to add a second row.
d.
for Column, select 
Service_Half_Hour,DateTime.
e.
for Operator, select 
>.
f.
for Value, right click, select Arguments, and paste :
start_date.
g.
for Logical, select 
and
 to add a third row.
h.
for Column, select 
Service_Half_Hour,DateTime
.
i.
for Operator, select 
<=
.
j.
for Value, right click, select Arguments, and paste :
end_date
.
Step 5
From the InfoMaker toolbar, click Return. This opens the Tabular Report 
Generator wizard.
Step 6
Click Next and then Finish to accept the defaults.
Step 7
At the Specify Retrieval Arguments dialog box, enter values that pertain to your 
database, or click Cancel to display the template with no data.