Cisco Cisco IPCC Web Option リリースノート
Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 7.5,
Hardware and System Software Specification
©2008-2011 Cisco Systems, Inc.
66
Table 7-1: SQL Server Licensing Guide
Node
SQL Server Licensing
Model
Model
Note
Central Controllers
LoggerA (or RoggerA) or
Central Controller (Unified
System CCE)
Central Controller (Unified
System CCE)
Processor License
For dual-processor servers, it is more cost-effective to
acquire a processor license for each physical processor
than it is to purchase individual CALs when the number
of users (incl. agents/supervisors) exceeds
approximately 25 or fewer users per processor for
Standard Edition and 75 or fewer users per processor for
Enterprise Edition.
acquire a processor license for each physical processor
than it is to purchase individual CALs when the number
of users (incl. agents/supervisors) exceeds
approximately 25 or fewer users per processor for
Standard Edition and 75 or fewer users per processor for
Enterprise Edition.
LoggerB (or RoggerB) or
Central Controller (Unified
System CCE)
Central Controller (Unified
System CCE)
Server License only
LoggerB is used for failover purposes and requires a
separate SQL license on the server on which LoggerB
runs.
separate SQL license on the server on which LoggerB
runs.
Router
None
While the Router node does not host a database it can
act as a client to a remote database using the dbworker
or appgw processes. Customers should follow vendor
guidelines for licensing those remote database servers.
act as a client to a remote database using the dbworker
or appgw processes. Customers should follow vendor
guidelines for licensing those remote database servers.
Distributors
AW Distributor (AWD)
(Primary and/or Secondary)
(Primary and/or Secondary)
Server License plus one
User CAL for each
application administrator
and one Device CAL for
each Client AW
User CAL for each
application administrator
and one Device CAL for
each Client AW
Application administrators can be Script Editor or
Configuration Manager users. Each AW Distributor
should have a Device CAL allocated for each active
Client AW (standby connections do not require a
license).
Configuration Manager users. Each AW Distributor
should have a Device CAL allocated for each active
Client AW (standby connections do not require a
license).
AW Distributor (AWD) +
Internet Script Editor Option
Internet Script Editor Option
Server License plus one
User CAL for each Internet
Script Editor user
User CAL for each Internet
Script Editor user
AW Distributor (AWD) +
Agent-Reskilling Option
Agent-Reskilling Option
Server License plus one
User CAL for each
Supervisor
User CAL for each
Supervisor
AW Distributor (AWD) +
CMS
CMS
Server License plus one
Device CAL for each
Multichannel (CCS or
CEM) server
Device CAL for each
Multichannel (CCS or
CEM) server
Unified System CCE
Administration and
Reporting Server
Administration and
Reporting Server
Server License plus one
User CAL for each user,
agent and supervisor
User CAL for each user,
agent and supervisor
In Unified System CCE, an Administration and
Reporting Server includes the AWD, WebView, HDS,
and Unified CC Web Administration Server functions.
Reporting Server includes the AWD, WebView, HDS,
and Unified CC Web Administration Server functions.
Historical Data Server
(AWD/HDS)
(AWD/HDS)
Same as for AWD plus one
User CAL for each
WebView user
User CAL for each
WebView user
In a kiosk environment where multiple users are
accessing WebView from a single or more workstations,
a Device CAL is required for each workstation.
accessing WebView from a single or more workstations,
a Device CAL is required for each workstation.