Cisco Cisco IPCC Web Option テクニカルリファレンス
ACD Configuration
17
17
17
BUTTON TYPE LINE/FEATURE ID
1.PL.ACD.VOICE LINE.....DRN:20010 -UGP:1...RING
DISP AGENT
HFA - INACTIVE
OAI1
2........VOICE LINE.....DRN:40000 -UGP:1...RING
DISP
.
.
1.PL.ACD.VOICE LINE.....DRN:20010 -UGP:1...RING
DISP AGENT
HFA - INACTIVE
OAI1
2........VOICE LINE.....DRN:40000 -UGP:1...RING
DISP
.
.
SELECT COMMAND => dirn
SELECT MODE: PRINT, DISPLAY, UPDATE, SEARCH, VACANT => d
DIRECTORY NUMBER or - or ?................... => 20010
USER GROUP................................... => 1
** VOICE LINE DEFINITION 12/24/05 15:42:43
DRN...DIRECTORY NUMBER...................20010
UGP...USER GROUP NUMBER..................1
COS...CLASS OF SERVICE...................10
CPG...CALL PICKUP GROUP NUMBER...........0
HNC...HOME NNP NUMBER....................(NONE)
AAL...ACD AGENT LINE.....................YES
ACD...HOME ACD PILOT NUMBER..............30012 /1
WUP...WRAP-UP ALLOWED....................YES
AIP...AGENT IDLE QUEUE PRIORITY..........1
ASO...AGENT AUTO-SIGNON..................NONE
HUN...HUNT PILOT NUMBER..................NONE
OAM...OAI ASSOCIATED MEMBER..............YES
APR...AUTOMATIC PRIVACY RELEASE..........NO
CAD...100 NUM ABBREVIATED DIALING........NO
DIA...STATION DIAGNOSTIC ALLOWED.........NO
FIE...CALL FORWARD - INTERNAL/EXTERNAL...NO
CFN...CALL FORWARD - NO ANSWER...........INACTIVE
CFB...CALL FORWARD - BUSY................INACTIVE
CFA...CALL FORWARD - ALL.................INACTIVE
HOT...HOT LINE DIRECTORY NUMBER..........INACTIVE
OHA...OFFHOOK ALERT DESTINATION NUMBER...INACTIVE
TOD...TIME OF DAY RESTRICTIONS...........NO
CNC...NATIONAL CALLING PARTY # CONTENTS..USER GROUP
CNI...USER GROUP CALLING PARTY #.........1 = 512-259-4631
INN...INSIDE CALL, NAME/NUMBER FIRST....NAME
ONN...OUTSIDE CALL, NAME/NUMBER FIRST....NUMBER
STATION TYPE BUTTON RING OPTION
001.2.05.01 ITES 1 RING
DISP AGENT-ACD
OAI1
Team Membership:
SELECT MODE: PRINT, DISPLAY, UPDATE, SEARCH, VACANT => d
DIRECTORY NUMBER or - or ?................... => 20010
USER GROUP................................... => 1
** VOICE LINE DEFINITION 12/24/05 15:42:43
DRN...DIRECTORY NUMBER...................20010
UGP...USER GROUP NUMBER..................1
COS...CLASS OF SERVICE...................10
CPG...CALL PICKUP GROUP NUMBER...........0
HNC...HOME NNP NUMBER....................(NONE)
AAL...ACD AGENT LINE.....................YES
ACD...HOME ACD PILOT NUMBER..............30012 /1
WUP...WRAP-UP ALLOWED....................YES
AIP...AGENT IDLE QUEUE PRIORITY..........1
ASO...AGENT AUTO-SIGNON..................NONE
HUN...HUNT PILOT NUMBER..................NONE
OAM...OAI ASSOCIATED MEMBER..............YES
APR...AUTOMATIC PRIVACY RELEASE..........NO
CAD...100 NUM ABBREVIATED DIALING........NO
DIA...STATION DIAGNOSTIC ALLOWED.........NO
FIE...CALL FORWARD - INTERNAL/EXTERNAL...NO
CFN...CALL FORWARD - NO ANSWER...........INACTIVE
CFB...CALL FORWARD - BUSY................INACTIVE
CFA...CALL FORWARD - ALL.................INACTIVE
HOT...HOT LINE DIRECTORY NUMBER..........INACTIVE
OHA...OFFHOOK ALERT DESTINATION NUMBER...INACTIVE
TOD...TIME OF DAY RESTRICTIONS...........NO
CNC...NATIONAL CALLING PARTY # CONTENTS..USER GROUP
CNI...USER GROUP CALLING PARTY #.........1 = 512-259-4631
INN...INSIDE CALL, NAME/NUMBER FIRST....NAME
ONN...OUTSIDE CALL, NAME/NUMBER FIRST....NUMBER
STATION TYPE BUTTON RING OPTION
001.2.05.01 ITES 1 RING
DISP AGENT-ACD
OAI1
Team Membership: