Cisco Cisco IPCC Web Option インストールガイド

VoIP Monitor Subsystem on IPCC Express in partial service

The VoIP Monitor Subsystem remains in partial service, even after restarting the CRS Engine
and rebooting the machine.

None.

The IPCC Express Gateway PG is installed on the CRS Server. As part of the installation process,
the CRS Server is added to the ICM’s Active Directory Domain. This means that the host name
changes—as the domain name becomes part of the host name—and VoIP becomes partial
service. For more information, see the Cisco Desktop Administrator User’s Guide, Release
6.1(1).

Complete the following steps:

1. In Cisco Desktop Administrator’s VoIP Monitor window, click Remove VoIP,

Recording/Playback Server on the toolbar.

The Remove VoIP/Recording & Playback Server dialog box appears.

2. In the VoIP Monitor Servers drop-down list, select the service you want to remove from

Directory Services.

3. Click Remove. The selected service is removed from Directory Services and unregistered

from the LRM service.

4. Click Close.

Cisco IPCC Gateway Deployment Guide ICM/IPCC Enterprise Edition Release 7.0(0), IPCC Express Release 4.0(0) Releases 7.0(0) and 4.0(0)