Cisco Cisco Agent Desktop 10.5 ユーザーガイド
Cisco Desktop Product Suite 4.6: Desktop Administrator User’s Guide
1-4
February 24, 2005
The Desktop Administrator Interface
The Desktop Administrator interface has two panes. The left pane is a navigation
tree similar to that found in Windows Explorer. The right pane displays the
application that you choose in the left pane.
tree similar to that found in Windows Explorer. The right pane displays the
application that you choose in the left pane.
Figure 1-1.
The Desktop Administrator interface. In this example, the Phone Book
node is selected in the left pane and displayed in the right pane.
node is selected in the left pane and displayed in the right pane.
The root of the navigation tree is Locations. Underneath Locations is a list of the
logical contact centers set up in your system. Underneath each logical contact
center is a list of the applications that administer Agent Desktop and Supervisor
Desktop for that logical contact center.
logical contact centers set up in your system. Underneath each logical contact
center is a list of the applications that administer Agent Desktop and Supervisor
Desktop for that logical contact center.
NOTE:
When you select a node on the navigation tree, the menu bar and
toolbar of Desktop Administrator change to reflect the design of that
node’s application.
node’s application.
Navigation Tree Pane Navigation
Use these mouse or keyboard actions in the left pane to navigate the tree.
Mouse
■
Double-click an icon/application name to expand or collapse the tree.
■
Click the plus sign ( + ) to expand the tree.
■
Click the minus sign ( – ) to collapse the tree.
■
Right-click to rename or delete a node (not available for all nodes).