Cisco Cisco E-Mail Manager Unity Integration Option ユーザーガイド
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Note: Lines connecting objects cannot appear on top of objects and therefore, partially display
under the objects; for example, the line connecting the “X” (output terminal failure) on the
Select object to the End object runs partially under the Select object.
under the objects; for example, the line connecting the “X” (output terminal failure) on the
Select object to the End object runs partially under the Select object.
Figure 143: Using the Dialed Number for the MR Routing Client and Routing through a Select Node to a Skill Group
Transfer to IVR Using Outbound Option with IP IVR
The following diagram displays a routing script for a transfer to IVR campaign using Outbound
Option with IP IVR.
Option with IP IVR.
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 13: Example Scripts
Additional Example Outbound Option Scripts