Cisco Cisco Unified Contact Center Enterprise 9.0(2) インストールガイド

•

The CTI Route point Directory number (IVR Management > Network IVR) must match
the Unified CM Telephony triggers in Unified IP IVR for Translation Routing.

•

The IVR Scripts defined under IVR Management must match the ones defined in ICM VRU
Scripts in Unified IP IVR.

 for additional guidance.

Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)