Cisco Cisco IPCC Web Option インストールガイド

Check Duplexed Peripheral Gateway if the PG is part of a duplexed pair

Note: The IPCC Express Gateway PG can only be installed Simplexed. This PG will be
installed as Simplexed Side A even if other selections are made.

In the ID field, select from the drop-down list the PG's device identifier as enabled in the
CallRouter's Device Management Protocol Properties dialog box.

Note: Each logical PG must have a unique device assignment at the CallRouter. (If a PG is
duplexed, both physical machines use the same device assignment.) To add another logical PG,
you must enable another PG device for the CallRouter.

If the PG is duplexed, specify whether you are installing Side A or Side B. If the PG is simplexed,
select Side A.

Use the Client Type Selection section of the screen to select the type of Peripheral Gateway
you want to add. Use the Add and Remove buttons to select or de-select PG types. You can
install one "switch" PG type and one VRU PG at the same time.

• If you select IPCC Enterprise Gateway or IPCC Express Gateway as your "switch" PG

type, you cannot also select VRU. If you attempt to add a VRU in this case, an error message
is displayed.

• To allow the ICM software to route e-mail if there is no CallManager or ACD PG installed,

you need to install and configure both a MediaRouting PG and a NonVoiceAgent PG. CTI
Sever must also be configured on both PG machines. The MR PG interface provides routing
instructions to the Cisco E-Mail Manager application, while the Non-Voice Agent PG
configuration is used to report agent state and status to the ICM software.

Choose the local Drive on which you want to install the PG software.

Note: Be sure to note the drive you are using for future reference, since this information is
required when applying software patches.

Choose the Language from the list.

Click Next.

The Peripheral Gateway Component Properties dialog box opens.

For the CallRouter's Device Management Protocol Properties dialog box, 

.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)