Cisco Cisco Unified Contact Center Enterprise 9.0(2) テクニカルリファレンス
2-53
Cisco ICM Software Database Schema Handbook
78-11677-04
Chapter 2 Table Details
Campaign Table
NoAnswerCallback
The number of minutes to wait before attempting a
callback to a number that was not answered.
callback to a number that was not answered.
int
NOT NULL
BusyCallback
The number of minutes to wait before attempting a
callback to a number that was busy.
callback to a number that was busy.
int
NOT NULL
NoAnswerRingLimit
The number of rings before considering a call as not
answered.
answered.
int
NOT NULL
MaximumLineAgent
The maximum number of lines dialed per agent. Note that
this number need not be an integer.
this number need not be an integer.
float
NOT NULL
LinesPerAgent
The fixed number of lines to use per agent. Note that this
number need not be an integer.
number need not be an integer.
float
NOT NULL
LeaveMessageEnabled
Indicates whether the ICM should leave automated
messages on answering machines:
messages on answering machines:
Y = Yes, leave automated messages on answering
machines.
N = No, do not leave automated messages on answering
machines.
machines.
N = No, do not leave automated messages on answering
machines.
char(1)
NOT NULL
ACDMessageQueue
Contains an ACD VDN number for a looping message
queue. This queue is designed to leave messages on
answering machines and then hang up.
queue. This queue is designed to leave messages on
answering machines and then hang up.
int
NOT NULL
MaxAttempts
The maximum number of attempts permitted per contact
within the current campaign.
within the current campaign.
int
NOT NULL
WorkStartHours
Work telephone numbers will be dialed no earlier than
WorkStartHours:WorkStartMinutes. Hours are in 24-hour
format.
WorkStartHours:WorkStartMinutes. Hours are in 24-hour
format.
int
NOT NULL
WorkStartMinutes
Work telephone numbers will be dialed no earlier than
WorkStartHours:WorkStartMinutes.
WorkStartHours:WorkStartMinutes.
int
NOT NULL
WorkEndHours
Work telephone numbers will not be dialed later than
WorkEndHours:WorkEndMinutes. Hours are in 24-hour
format.
WorkEndHours:WorkEndMinutes. Hours are in 24-hour
format.
int
NOT NULL
WorkEndMinutes
Work telephone numbers will not be dialed later than
WorkEndHours:WorkEndMinutes.
WorkEndHours:WorkEndMinutes.
int
NOT NULL
HomeStartHours
Home telephone numbers will be dialed no earlier than
HomeStartHours:HomeStartMinutes. Hours are in
24-hour format.
HomeStartHours:HomeStartMinutes. Hours are in
24-hour format.
int
NOT NULL
HomeStartMinutes
Home telephone numbers will be dialed no earlier than
HomeStartHours:HomeStartMinutes.
HomeStartHours:HomeStartMinutes.
int
NOT NULL
HomeEndHours
Home telephone numbers will not be dialed later than
HomeEndHours:HomeEndMinutes. Hours are in 24-hour
format.
HomeEndHours:HomeEndMinutes. Hours are in 24-hour
format.
int
NOT NULL
HomeEndMinutes
Home telephone numbers will not be dialed later than
HomeEndHours:HomeEndMinutes.
HomeEndHours:HomeEndMinutes.
int
NOT NULL
Table 2-32 Campaign Table (continued)
Field Name
Description
Data Type
Keys and Null
Option
Option