Samsung Soundbar K651 ユーザーズマニュアル

TROUBLESHOOTING

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Before requesting service, please check the following.

the unit will not turn on.

• Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

a function does not work when the button is pressed.

• Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

• Is the mute function on?
• Is the volume set to minimum?

Press the (mute) button to cancel the mute

function.

Adjust the volume.

the remote control does not work.

• Are the batteries drained?
• Is the distance between the remote control and main

unit too far?

replace with new batteries.

move closer to the unit.

the tV SoundConnect (tV pairing) failed.

• Does your TV support TV SoundConnect?

• Is your TV firmware the latest version?
• Does an error occur when connecting?

TV SoundConnect is supported by some Samsung

TVs released from 2012 on. Check your TV to see if it

supports TV SoundConnect.

Update your TV with the latest firmware.

Contact the Samsung Call Centre.

reset TV SoundConnect and connect again.

To reset the TV SoundConnect connection, press

and hold the p button for 5 seconds.

the red LeD on the subwoofer blinks and the subwoofer is not producing sound.

• your subwoofer may not be connected to the

main unit of the product.

Try to connect your subwoofer again.

Soundbar is not turned on by Bluetooth or Multiroom app.

• Check the network Standby option is off.

If it's true, BT and Wifi functions are not allowed in

power off state. Press and hold the ] button for

5 seconds to turn on the network Standby in power

on state.

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