Samsung Loa thanh 2.1Ch 130W HW-K360 ユーザーズマニュアル

TROUBLESHOOTING

Before requesting service, please check the following.

•  Is the power cord plugged into the outlet?

 

¼

Connect the power plug to the outlet.

•  Is there static electricity in the air?

 

¼

Disconnect the power plug and connect it again.

•  Is the Mute function on?
•  Is the volume set to minimum?

 

¼

Press the 

 (Mute) button to cancel the Mute 

function.

 

¼

Adjust the volume.

•  Are the batteries drained?
•  Is the distance between the remote control and main 

unit too far?

 

¼

Replace with new batteries.

 

¼

Move closer to the unit.

•  Does your TV support TV SoundConnect?

•  Is your TV firmware the latest version?
•  Does an error occur when connecting?

 

¼

TV SoundConnect is supported by some Samsung 

TVs released from 2012 on. Check your TV to see if it 

supports TV SoundConnect.

 

¼

Update your TV with the latest firmware.

 

¼

Contact the Samsung Call Center.

 

¼

Reset TV SoundConnect and connect again.  

To reset the TV SoundConnect connection, press 

and hold the p button for 5 seconds.

The blue indicator on the rear of the subwoofer is not lit and the subwoofer is not producing sound.

•

Is the main unit power on?

•  Your subwoofer may not be connected to the 

main unit of the product.

 

¼

Check the power cord. If the power cord is plugged 

in correctly, check the main unit. If your main unit is 

off (in standby mode), the subwoofer will also be in 

standby mode and the blue LED won't be lit.  

 

¼

Try to connect your subwoofer again.  

(See Page 17)

TROUBLESHOOTING