Samsung NXF1 ユーザーズマニュアル

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Appendix > 
Before contacting a service center
Situation
Suggested remedies
Playback screen does 
not appear on the 
connected external 
device
‡
Ensure that HDMI cable is properly connected 
to the external monitor.
‡
Ensure that the memory card is properly 
recorded.
Your computer does 
not recognize your 
camera
‡
Ensure that the USB cable is connected 
correctly.
‡
Ensure that the camera is switched on.
‡
Ensure that you are using a supported 
operating system.
Your computer 
disconnects the 
camera while 
transferring files
The file transfer may be interrupted by static 
electricity. Disconnect the USB cable and connect 
it again. 
i-Launcher is not 
functioning properly
‡
End i-Launcher and restart the program.
‡
Depending on your computer's specifications 
and environment, the program may not 
launch automatically. In this case, click 
Start 
ĺ
 All Programs 
ĺ
 Samsung 
ĺ
 
i-Launcher 
ĺ
 Samsung i-Launcher on your 
Windows computer. (For Windows 8, open 
Start screen, and then select All apps 
ĺ
 
Samsung i-Launcher.) Or, click Applications 
ĺ
 Samsung 
ĺ
 i-Launcher on your Mac OS 
computer.
Situation
Suggested remedies
Auto Focus does not 
work
‡
Subject is not in focus. When the subject is 
outside the AF area, shoot by moving the 
subject inside the AF area and half-pressing 
[Shutter].
‡
Subject is too close. Step back from the subject 
and shoot.
Lens does not work
‡
Ensure that the lens is properly mounted. 
‡
Remove the lens from the camera and  
remount it.
External flash does not 
work
Ensure that the external flash is properly mounted 
on the external flash port.
The date & time 
settings screen 
appears when you 
power on the camera
‡
Set the date and time again.
‡
This screen appears when the camera’s internal 
power source is completely discharged. Insert 
a fully charged battery and wait at least 72 
hours in power off status for the internal power 
source to be recharged.