Samsung Ativ S Neo ユーザーズマニュアル

 

Sprint Worldwide Wireless Service 

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First try powering your phone off and then back on; this will force your phone to 
reregister with the network. 

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Try manually selecting another network. Information for selecting networks can be found 
in the phone guide. 

If neither of these actions resolves your issue, you will need to contact customer service (see 
below). When calling to report an issue, the following information will be beneficial in trying to 
resolve your issue as quickly as possible:  

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Your wireless phone number. 

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The city and country you are travelling in. 

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Any error message that displays on your phone or that you heard when trying to place a 
call.  

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If the issue is with data, were you able to place voice calls? 

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If the issue is with voice service, were you able to access data? 

While in the United States: Call 1-888-226-7212. 

While traveling outside the United States:  

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In GSM mode: touch 

 and then dial 1-817-698-4199. 

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In CDMA mode: enter the country code and then dial 1-817-698-4199. 

There is no charge for this call from your wireless phone. 

From a landline phone when outside the United States: 

Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. 
Access or connection fees may apply. The toll free numbers below can also be used to contact 
Sprint Worldwide Customer Support in the following countries: 

Caribbean (Anguilla, Barbados,  
Cayman Islands, and Dominica)  

1-888-226-7212  

France  

0800-903200  

Germany  

0800-180-0951  

Italy  

800-787-986  

Mexico  

001-877-294-9003  

Trinidad and Tobago  

1-800-201-7545  

United Kingdom  

0808-234-6616