Canon ir2016, ir2020 マニュアル

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Chapter 5
5-1
5.1 Service Error Code
5.1.1 Service Error Code
0011-1341
T-5-1
Display 
code
Detail 
Code
Main Cause/Symptom 
Countermeasure
E500
0001
Finisher communication error 
Data communication could not be 
performed normally. It has been retried 
three times in vain. 
- Check the connectors of the finisher controller 
PCB and DC controller PCB for normal connection. 
- Replace the finisher controller PCB.
- Replace the DC controller PCB.
E520
0001
- Offset motor or finisher controller PCB failure 
- Offset HP sensor failure
- The offset motor was driven for 1000 
ms in the HP sensor approach direction, 
but the offset HP sensor did not turn on. 
- Check the connector of the offset HP sensor.
- Check the connector of the offset motor.
- Replace the offset HP sensor.
- Replace the offset motor.
- Replace the finisher controller PCB.
0002
- Offset motor or finisher controller PCB failure
- Offset HP sensor failure
- The offset motor was driven for 1000 
ms in the HP sensor escape direction, but 
the offset HP sensor did not turn off.
- Check the connector of the offset HP sensor.
- Check the connector of the offset motor.
- Replace the offset HP sensor.
- Replace the offset motor.
- Replace the finisher controller PCB.
E531
0001
- Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position was not left 
when 400 ms have lapsed since start of 
staple operation.
- Check the connector of the staple unit.
- Replace the staple unit.
- Replace the finisher controller PCB.
0002
- Staple unit failure
- Staple HP sensor failure
- Finisher controller PCB failure
- The staple home position had been left 
once, but it was not reached again when 
400 ms have lapsed since start of staple 
operation. In addition, the staple home 
position could not be reached by 
performing reverse operation for 400 ms.
- Check the connector of the staple unit.
- Replace the staple unit.
- Replace the finisher controller PCB.