Samsung NX100 ユーザーズマニュアル

Appendix

Before contacting a service center

If you are having trouble with your device, try these troubleshooting 
solutions before contacting a service professional.

Give other accessories, such as memory card and battery when requesting a 
warranty service. 

• 

Make sure that the battery is inserted.

• 

Make sure that the battery is inserted 
correctly.

• 

Charge the battery.

• 

Charge the battery.

• 

Your camera may be in Power save mode.  
(p. 94)

• 

The camera may be turned off automatically 
to prevent the memory card from being 
damaged due to excessive heat. Turn on your 
camera again.

• 

The battery may lose power more quickly 
in low temperatures (below 0° C). Keep the 
battery warm by putting it into your pocket. 

• 

Using the flash or recording videos depletes 
the battery quickly. Recharge if needed.

• 

Batteries are consumable parts that must be 
replaced over time. Get a new battery if the 
battery life is diminishing quickly.

• 

There is no space on the memory card. 
Delete unnecessary files or insert a new card.

• 

When the AF Priority function is turned on, 
you cannot take a photo unless the focus is 
set correctly. Set AF Priority to Off or focus 
on the subject correctly. (p. 63)

• 

Format the memory card.

• 

The memory card is defective. Get a new 
memory card.

• 

The memory card is locked. Unlock the card. 
(p. 117)

• 

Make sure that the camera is switched on.

• 

Charge the battery.

• 

Make sure that the battery is inserted 
correctly.

Remove the battery and insert it again.

While using the camera, it may heat up. This 
is normal and should not affect your camera’s 
lifespan or performance.

Set the date and time in the display settings 
menu.

Remove the battery and insert it again.

The memory card has not been formatted or 
has become corrupt. Format the card.