ascom tems product services パンフレット
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TEMS™ PRODUCT SERVICES 1.1
CONSULTANCY SERVICES
Consultancy Services consist of two generic components.
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Solution Analysis is the first step toward putting a complete solution
delivery into place. It gives the operator a safe and efficient way to
build and evolve the TEMS solution when it is introduced into the
organization, or when an existing solution is changed, extended, or
upgraded.
build and evolve the TEMS solution when it is introduced into the
organization, or when an existing solution is changed, extended, or
upgraded.
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Solution Adaptation provides a reliable way to extend and customize
the TEMS solution mainly in the areas of configuration, reporting, data
adaptations, and data integration via standard TEMS interfaces.
adaptations, and data integration via standard TEMS interfaces.
OPERATIONS SERVICES
Operations Services use our TEMS NOC facilities and expertise.
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Application Management is for customers who own a TEMS product
and wish to use their own system environments on their own premises,
but also want TEMS experts to be responsible for the operation and
maintenance of the tool. This service provides application management
expertise remotely from a TEMS NOC facility. While freeing their
technical staff to concentrate on core business activities, customers
have full access to the application, just as if it were self-managed.
but also want TEMS experts to be responsible for the operation and
maintenance of the tool. This service provides application management
expertise remotely from a TEMS NOC facility. While freeing their
technical staff to concentrate on core business activities, customers
have full access to the application, just as if it were self-managed.
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Application Hosting is designed for operators who own TEMS products
and understand their high value, but seek to minimize tool-related
investments. Under a long-term contract, operations are handled at a
professional TEMS NOC facility, freeing up technical staff to concentrate
on core business activities. Customers have full remote access to their
data, just as if the tools were self-managed.
investments. Under a long-term contract, operations are handled at a
professional TEMS NOC facility, freeing up technical staff to concentrate
on core business activities. Customers have full remote access to their
data, just as if the tools were self-managed.
▪
Application On-Demand customers subscribe to TEMS license rights
instead of owning the product. They pay only for the time they use it,
subject to subscription fees for access to the complete solutions
including hosting facilities, operational expertise, and advisory support.
The service provides easy, temporary access to accurate, detail-rich data
at a moderate cost. Results are delivered remotely via TEMS NOC
hosting facilities, and can be accompanied by high-level operational
expertise and advisory support
subject to subscription fees for access to the complete solutions
including hosting facilities, operational expertise, and advisory support.
The service provides easy, temporary access to accurate, detail-rich data
at a moderate cost. Results are delivered remotely via TEMS NOC
hosting facilities, and can be accompanied by high-level operational
expertise and advisory support
TEMS
™
PRODUCT SERVICES OFFERINGS
TEMS Product Services can assist operators
in several ways throughout the delivery
project’s lifecycle, beginning with the
business requirements and moving through
planning, establishment, execution, and
finally project conclusion. As shown in the
previous figure, the offerings include
Consultancy Services, Operations Services,
Measurement Support Services, and Product
Lease Services.