3com V7000 ユーザーズマニュアル

C

HAPTER

 5: B

ASIC

 T

ELEPHONE

 O

PERATION

 

A serial transfer is like an unattended transfer except that when the 
destination hangs up at the end of the call, the caller rings back to you as 
the attendant who made the transfer. With your help, the caller can 
make a single call to the organization and make a series of internal 
connections with a series of transfers. You can either use a mapped 
button on the Attendant Console or the serial transfer feature code:

1 Press the mapped Attendant Serial Calling button on the Attendant 

Console.

2 Press the button mapped to the called party’s extension on the Attendant 

Console.

3 Press the mapped Attendant Serial Calling button again on the Attendant 

Console to complete the call.

1 While on a call, press Feature + 471. The call is placed on hold, you hear 

a dial tone, and the system prompts you to enter a destination number.

2 Dial the number to which you want to transfer the call, and then press # 

to complete the call. 

3 Hang up. 

When the destination phone hangs up, the caller returns to you. 

Serial transfers:

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Apply to a single transfer. Repeat for subsequent transfers even for the 
same caller.

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Can be mapped to a button on an Attendant Console.

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That cannot be completed return directly to the attendant.

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If the calling party reaches the called party’s voice mailbox, the calling 
party can press 99 to return to the attendant.

You can prevent callers from hearing you by turning off the telephone’s 
microphone when you are using the handset or headset, or when your 
telephone is in speaker phone mode.