HP laserjet 3390, 3392 all-in-one サービスマニュアル
Problem
Cause
Solution
The printed page is curled or wavy.
The all-in-one is not set to print on the
type of media on which you want to print.
type of media on which you want to print.
In the printer driver, make sure the
appropriate media type is selected.
appropriate media type is selected.
If the problem persists, select a media
type that uses a lower fuser temperature,
such as transparencies or light media.
type that uses a lower fuser temperature,
such as transparencies or light media.
The media might have been in the input
tray too long.
tray too long.
Turn over the stack of media in the tray.
Also, try rotating the media 180° in the
input tray.
Also, try rotating the media 180° in the
input tray.
The paper path is curling the media.
Open the rear output door to print to the
straight-through output path.
straight-through output path.
The media might not meet
HP specifications.
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers.
quality paper that is intended for laser
printers.
Both high temperature and humidity can
cause paper curl.
cause paper curl.
Check the all-in-one environment.
Text or graphics are skewed on the
printed page.
printed page.
The media might be loaded incorrectly or
the input tray might be too full.
the input tray might be too full.
Verify that the media is loaded correctly
and that the media guides are not too
tight or too loose against the stack.
See
and that the media guides are not too
tight or too loose against the stack.
See
The media might not meet
HP specifications.
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers.
quality paper that is intended for laser
printers.
The printed page contains wrinkles or
creases.
creases.
The media might be loaded incorrectly or
the input tray might be too full.
the input tray might be too full.
Turn over the stack of paper in the input
tray, or try rotating the paper 180° in the
input tray.
tray, or try rotating the paper 180° in the
input tray.
Verify that the media is loaded correctly
and that the media guides are not too
tight or too loose against the stack.
See
and that the media guides are not too
tight or too loose against the stack.
See
The media might not meet
HP specifications.
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers.
quality paper that is intended for laser
printers.
The paper path is curling the media.
Open the rear output door to print to the
straight-through output path.
straight-through output path.
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Chapter 6 Troubleshooting
ENWW