HP laserjet 2015 series サービスマニュアル
Printed page is different from what appeared on screen
Choose the item that best describes the problem:
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Garbled, incorrect, or incomplete text on page 153
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Missing graphics or text, or blank pages on page 153
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Page format is different from another HP LaserJet printer on page 154
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Graphics quality on page 154
Garbled, incorrect, or incomplete text
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The wrong printer driver might have been selected when the software was installed. Make sure
that the HP LaserJet P2015 printer driver is selected in the printer Properties.
that the HP LaserJet P2015 printer driver is selected in the printer Properties.
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If a specific file prints garbled text, there might be a problem with that specific file. If a specific
application prints garbled text, there might be a problem with that application. Make sure that
the appropriate printer driver is selected.
application prints garbled text, there might be a problem with that application. Make sure that
the appropriate printer driver is selected.
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There might be a problem with your software application. Try printing from another software
application.
application.
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The USB cable might be loose or defective. Try the following remedies:
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Disconnect the cable and reconnect it at both ends.
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Try printing a job that you know works.
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If possible, attach the cable and printer to another computer, and try printing a job that you
know works.
know works.
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Try using a new USB 2.0 cable that is 3 m (10 ft) or less in length.
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Turn off the printer and the computer. Remove the USB cable, and inspect both ends of
the cable for damage. Reconnect the cable, making sure that the connections are tight.
Make sure that the printer is directly connected to the computer. Remove any switchboxes,
tape backup drives, security keys, or any other devices that are attached between the USB
port on the computer and the printer. These devices can sometimes interfere with
communication between the computer and the printer. Restart the printer and the computer.
the cable for damage. Reconnect the cable, making sure that the connections are tight.
Make sure that the printer is directly connected to the computer. Remove any switchboxes,
tape backup drives, security keys, or any other devices that are attached between the USB
port on the computer and the printer. These devices can sometimes interfere with
communication between the computer and the printer. Restart the printer and the computer.
Missing graphics or text, or blank pages
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Make sure that your file does not contain blank pages.
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The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull the tab
on the end of the cartridge until the entire length of the tape is removed. Reinstall the print
cartridge. To check the printer, print a Demo page by pressing the
on the end of the cartridge until the entire length of the tape is removed. Reinstall the print
cartridge. To check the printer, print a Demo page by pressing the
Go
button.
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The graphic settings in the printer Properties might not be correct for the type of job that you are
printing. Try a different graphic setting in the printer Properties.
printing. Try a different graphic setting in the printer Properties.
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Clean the printer, particularly the contacts between the print cartridge and the power supply.
ENWW
Printed page is different from what appeared on screen
153