HP lp2465 ユーザーズマニュアル

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A  Troubleshooting 
Solving Common Problems 
The following table lists possible problems, the possible cause of each problem, and the 
recommended solutions. 
Problem 
Possible Cause 
Solution 
Screen is blank. 
Power cord is disconnected. 
Connect the power cord. 
Power switch on front panel of the 
monitor is turned off. 
Press the front panel power button. 
Master power switch on rear panel 
of the monitor is turned Off. 
Turn the master power switch to On. 
Video cable is improperly 
connected. 
Connect the video cable properly. Refer to Chapter 3, 
Screen blanking is active. 
Press any key on the keyboard or move the mouse to 
inactivate the screen blanking utility. 
Image appears blurred, 
indistinct, or too dark. 
Brightness and contrast are too 
low. 
Press the 
—/Auto 
button on the front panel. If this does 
not correct the image, press the 
Menu
 button to open the 
Basic OSD Menu, and adjust the brightness and contrast 
scales as needed. 
Image is not centered 
Position may need adjustment. 
Press the 
Menu 
button to access the OSD menu. Select 
Image Control/Horizontal Position
 or 
Vertical Position
 to 
adjust the horizontal or vertical position of the image. 
Check Video Cable is 
displayed on screen. 
Monitor video cable is 
disconnected. 
Connect the DVI-D signal cable to the DVI-I connector 
on the computer, or the VGA to DVI-I cable to the DVI-I 
connector on the computer. Be sure that the computer 
power is off while connecting the video cable. 
Out of Range. Set 
Monitor to 1280 × 1024 
@ 60Hz 
is displayed on 
screen. (LP1965 19" model) 
Video resolution and/or refresh 
rate are set higher than what the 
monitor supports. 
Restart the computer and enter Safe Mode. Change the 
settings to a supported setting (see 
). Restart the computer so 
that the new settings take effect. 
Out of Range. Set 
Monitor to 1600 × 1200 
@ 60Hz 
is displayed on 
screen. (LP2065 20" model) 
Video resolution and/or refresh 
rate are set higher than what the 
monitor supports. 
Restart the computer and enter Safe Mode. Change the 
settings to a supported setting (see 
). Restart the computer so 
that the new settings take effect. 
Out of Range. Set 
Monitor to 1920 × 1200 
@ 60Hz 
is displayed on 
screen. (LP2465 24" model) 
Video resolution and/or refresh 
rate are set higher than what the 
monitor supports. 
Restart the computer and enter Safe Mode. Change the 
settings to a supported setting (see 
). Restart the computer so 
that the new settings take effect. 
Solving Common Problems  33