Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.

Is the main power switch turned on?

Turn on the main power switch.

Is the machine set for the correct telephone line
type?

Make sure the machine is set for the correct
telephone line type. (See “Set the Telephone Line
Type,” in the Starter Guide.)

Telephone disconnects while you are talking.

Is the telephone cable connected properly?

Make sure the cable is connected properly. (See
“Connect Telephone Cables,” in the Starter Guide.)

Is the power cord plugged in securely?

Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.

Is the telephone cable defective?

Use another cable.

Calls do not connect, or the wrong number is dialed.

Did you confirm the dial tone before entering
the fax/telephone number?

Make sure to confirm the dial tone before entering
a fax/telephone number. If you enter the number
before the dial tone can be heard, the call may not
be connected, or the wrong number may be dialed.